1. Introduction
Rainbet Casino is committed to protecting the personal information of every player who uses our platform. This Privacy Policy describes the types of data we collect, how we use and store that data, and the rights you have in relation to your personal information. By registering an account or using our services, you agree to the practices described in this policy. We recommend reading this document in full and contacting us if you have any questions.
2. Information We Collect
When you register at Rainbet Casino, we collect personal information including your name, date of birth, email address, residential address and payment details. During your use of the platform, we also automatically gather technical data such as your IP address, browser type, device identifiers and session activity logs. This technical information helps us deliver a secure and personalised gaming experience, detect fraudulent activity and improve our services over time.
3. How We Use Your Data
Rainbet Casino uses your personal data to create and manage your account, process deposits and withdrawals, verify your identity in accordance with anti-money laundering regulations, provide customer support, send you relevant promotional communications where you have opted in to receive them, and comply with our legal obligations. We do not use your data for any purpose other than those stated in this policy without obtaining your prior consent.
4. Data Sharing and Third Parties
Rainbet Casino does not sell or rent your personal data to third parties. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services and customer support tools, all of whom are contractually bound to handle your data securely. We may also disclose your data to regulatory authorities, law enforcement agencies or other bodies where required by applicable law.
5. Cookies and Tracking Technologies
Our platform uses cookies and similar tracking technologies to maintain session continuity, remember your preferences, analyse traffic patterns and support marketing activities. You can manage or disable cookies through your browser settings; however, doing so may affect the functionality of certain features on the Rainbet Casino platform. By continuing to use the site, you consent to our use of cookies as described in this policy.
6. Data Retention
We retain your personal data for as long as your account remains active, and for a period thereafter as required by applicable law or legitimate business need. When data is no longer necessary, we securely delete or anonymise it in accordance with our internal data retention schedule. You may request the deletion of your personal data at any time, subject to our legal obligations to retain certain records.
7. Your Rights
You have the right to access the personal data we hold about you, request corrections to inaccurate information, withdraw consent to processing where consent is the legal basis, and request the deletion of your data in certain circumstances. To exercise any of these rights, please contact our support team via the Contact page. We will respond to all verified requests within the timeframe required by applicable data protection law.
8. Security Measures
Rainbet Casino employs industry-standard security measures to protect your personal data, including SSL encryption, secure server infrastructure and access controls. While we take all reasonable precautions, no method of data transmission over the internet is completely secure. We continuously review and update our security practices to guard against unauthorised access, disclosure or misuse of your information.